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Outrigger Kona Resort and Spa

4 star hotel
8.2/10 Very Good
(910 verified Hotels.com guest reviews)
See verified family reviews (33)

generated by AI based on family reviews

Overview

Outrigger Kona Resort and Spa is a great option for families, boasting beautiful grounds, pools with waterslides, and even nightly manta ray viewings. While some areas are undergoing renovations, the renovated rooms and pools are in good condition. Families appreciate the convenient location, friendly staff, and kids' activities. Although the on-site restaurant options may be limited, there are alternatives nearby. The resort's commitment to creating a fun experience for children, combined with its stunning location, makes it an appealing choice for family holidays.

Guest highlights

The pools, especially the waterslide and 'beach' area
The nightly manta ray viewing opportunities
The kids' activities organised by the staff
The beautiful hotel grounds and convenient location

About the hotel

2 outdoor pools, a full-service spa, and a restaurant are available at this smoke-free resort. WiFi in public areas is free. Additionally, a bar/lounge, a poolside bar, and a conference center are onsite.

Nearby attractions

Located in Kailua-Kona, Outrigger Kona Resort and Spa is next to a golf course and near the beach. The area's natural beauty can be seen at Keauhou Bay Beach and Kahalu'u Beach Park, while Haleo Luau and H.N. Greenwell Store Museum are cultural highlights. Traveling with kids? Consider Greenwell Farms and Amy B.H. Greenwell Ethnobotanical Garden. Looking to get your feet wet? Kayaking, scuba diving and canoeing adventures can be found near the property.

Popular amenities

Family friendly

2 outdoor pools
Children's pool
Free cribs/infant beds
Grocery/convenience store
Mini-fridge
Waterslide

Wifi

Available in all rooms: free wifi
Available in some public areas: free wifi

Food and drink

1 poolside bar and 1 bar
1 restaurant and 1 coffee shop/cafe
Cooked-to-order breakfast available for a fee daily 6:00 am–10:30 am: usd 15.5-50 per person

Spa

Aromatherapy
Body scrubs
Body treatments
Body wraps
Detox wraps
Facials
Hydrotherapy
Manicures and pedicures
Massage - swedish
Massage - deep-tissue
Massage - hot stone
Massage - prenatal
Massage - sports
Spa open select days
Steam room

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Dry cleaning service
Golf cart
Luggage storage
Multilingual staff
Porter/bellhop
Tour/ticket assistance
Wedding services

Accessibility

Braille signage
Grab bar in shower
Handrails in stairways
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Roll-in shower
Valet for wheelchair-equipped vehicle
Visual fire alarm
Wheelchair-accessible business center
Wheelchair-accessible concierge desk
Wheelchair-accessible fitness center
Wheelchair-accessible lounge
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible path to elevator
Wheelchair-accessible pool
Wheelchair-accessible public washroom
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Wheelchair-accessible spa
Wheelchair-accessible van parking

Things to do

18 holes of golf
2 outdoor pools
Canoeing
Children's pool
Full-service spa
Golf driving range
Shopping
Snorkeling

Outdoor

Garden
Pool cabanas (surcharge)
Pool sun loungers
Pool umbrellas

Conveniences

Atm/banking services
Ballroom
Banquet hall
Elevator
Grocery/convenience store
Reception hall

More

Smoke-free property

Nearest Airport

Airplane
Kona International Airport
22 km from this hotel
map

Reviews that mention...

Family Reviews

for Outrigger Kona Resort and Spa
star-fullstar-fullstar-fullstar-fullstar-empty

4.5 out of 5 stars

33 reviews

Review data

5 star reviews

67%

4 star reviews

9%

3 star reviews

15%

2 star reviews

6%

1 star reviews

3%

We have selected a sample of reviews which reflect what families have said about Outrigger Kona Resort and Spa

Showing 1 - 10 of 33 reviews

Latest reviews (33)

C

Christopher

13 Aug 2024 - 14 Aug 2024
reviewed on hcom

5 out of 5 stars

I stayed with family under their reservations most of the days but also booked part of it myself. Changing rooms, rentals cars, etc was all really convenient. Staff always let us park temporarily and helped us stay in the same room/manage multiple bookings. Also had some free activities and discounts for others. Great place to stay, especially if you fly in/out of the Kona airport.
R

Rodney James

4 Jul 2024 - 7 Jul 2024
reviewed on expedia

5 out of 5 stars

Breakfast at the cafe on the resort was very delicious. As was the food and coffee at the coffee bar outside the cafe. The resort had beautiful views of the coastline especially during sunset. The room was great and fit my family of 3. The resort is very close to the main shopping and dining area on Ali’i Drive. Overall very nice resort, glad we chose to stay here!
J

Jason

6 Jun 2024 - 8 Jun 2024
reviewed on expedia

5 out of 5 stars

Unique property undergoing renovations, rooms and pools are renovated and in good shape. Hotel grounds have great vegetation, Luau was a great family event. Enjoyed watching manta rays at night from property.
J

John

30 Mar 2024 - 2 Apr 2024
reviewed on hcom

5 out of 5 stars

We arrived with kids and they loved the pool. They had a nice waterslide and a "beach" at the pool. The staff went out of their way to make some fun activities for the kids. At night-time, the hotel had a manta ray viewing deck where we actually saw some come in to feed. There's multiple companies that will take you just a few hundred yards offshore and get you a really close view of them (best thing we did was go out on one of those boats).
J

James

18 Feb 2024 - 24 Feb 2024
reviewed on expedia

5 out of 5 stars

Great place to stay with your kids
H

Hong Duc

Invalid Date - Invalid Date
reviewed on expedia

1 out of 5 stars

Disappointing Experience at OUTRIGGER Kona Resort and Spa I stayed at OUTRIGGER Kona Resort and Spa through Expedia, expecting a relaxing vacation with premium amenities as advertised. Unfortunately, the reality was far from what was promised, leading to a very disappointing experience. Firstly, the spa, a key feature that influenced my decision to book this hotel, was under renovation, a fact not disclosed at the time of booking. The lack of transparency was disheartening. Moreover, a significant part of the hotel was also under renovation, which we were not made aware of beforehand. The conditions of our Deluxe Suite, particularly the bathrooms, were highly unsatisfactory. The water temperature in the showers was erratic and made it impossible to use both bathrooms simultaneously — a significant inconvenience for my family. Additionally, the poor drainage in the shower, leading to water accumulation, was both uncomfortable and unsanitary. When I reached out to Expedia for assistance during our stay, the response was disheartening. The lack of support and dismissal of our concerns added to our frustration. It's perplexing and unsatisfactory to be told that Expedia has no responsibility for the hotel's conditions, despite being the booking platform and the intermediary between customers and hotels. I had high expectations from both OUTRIGGER Kona Resort and Spa and Expedia, but the experience did not meet the standard promised nor justify the price paid.
H

Holly

20 Dec 2023 - 30 Dec 2023
reviewed on expedia

5 out of 5 stars

I love this property! Although it's going through a refurbishment, the staff are amazing and kind. The original hotel dates back to 1969 and has stunning architecture which incorporates the local landscape and brings the sea 'in'. My friend and I were upgraded when we arrived and were given a sea view in the original part of the building, which made us feel like we were back in 'old Hawaii' and in total luxury. We went to bed with the sounds of the sea every night. I love how we were given re-usable water bottles and there are places to refill on every level of the building. We took these out hiking every day! The aloha center is a great place for families (everyone) to learn about Hawaiian culture and heritage as well as do some fun crafting. A special shout out and mahalo to Nani who taught us some wonderful things about the island and its wonderful history and culture. I am looking forward to seeing the new changes when they're done, as they look like they're going to be amazing. The only fault I can find with the place is that there's kids in the 21 and over pool and there's no adult only hot-tub (packed out with kids in the family area). That, and the toilet paper - the public beaches had better tp in their toilets, which is a little thing, but does send the wrong message. Overall, I think this has been my favorite hotel to stay in EVER! Oh, and it's just a short walk around the corner to some outdoor sea adventures, including manta ray feeding, etc.
J

James

24 Nov 2023 - 30 Nov 2023
reviewed on hcom

5 out of 5 stars

Room was clean and comfortable. There is an adult pool and family pool and fitness area. The staff was very friendly.
M

Matthew

18 Oct 2023 - 20 Oct 2023
reviewed on hcom

5 out of 5 stars

Amazing place to stay even through the renovation. We will be back with the kids to enjoy the great pool and proximity to the ocean. Off site restaurant selection close by is a bit limited. Great activities and a very friendly, helpful staff. Loved the key wrist bands also.
E

Elizabeth

8 Jul 2023 - 11 Jul 2023
reviewed on travelocity

4 out of 5 stars

Tiana at check in desk was awesome! She told me about the outrigger rewards and that I can use it at the Oahu since I’ll be staying at their outrigger and was helpful with any questions I had! The room was clean and I like the 47 voyager lounge that had free breakfast every day and snacks in the evening! They had two separate pools one for adults only and the other one for families! They do charge $25 per night for the parking so keep that in mind. I wish it was on the beach but you can see the ocean from the property
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